Can FC coin orders be refunded?

EAFC Shop reviews refund requests based on order status, delivery progress, customer details, and whether the service has already been completed.

What should I do if my order is delayed?

Contact support with your order email and avoid changing account details while the delivery is being checked.

Buyer support guide

EAFC Shop FC coins refund policy guide

FC coin orders can involve live stock, account checks, and delivery steps. This guide explains the support checks buyers should expect if an order needs review.

Contact support Safety guide

Before delivery

If an order cannot be started because details are missing or incorrect, support can review the order and advise the next step.

During delivery

Do not change passwords, backup codes, platform settings, or account access while an order is being worked on unless support asks you to.

After delivery

Once coins are delivered, support can still review proof, delivery notes, and order history if the customer believes something is wrong.